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When to Turn Off Comments from the Public

INFLAMMATORY CONTENT

If comments contain hate speech, threats, or other forms of harmful and inflammatory content, it may be necessary to turn off comments, hide comments, or block users to prevent further escalation or harm.

SPAM AND MISINFORMATION

If comments are predominantly spammy, irrelevant, or spread misinformation, disabling comments can help maintain the credibility of your social media posts and protect your audience from deceptive content. Don’t hesitate to report false misinformation to social media.

OVERWHELMING VOLUME

During a crisis when the volume of comments is overwhelming and difficult to manage, temporarily turning off comments can provide space for the organization to focus on crisis management and response.

Disabling comments can help maintain the credibility of your social
media posts and protect your audience from deceptive content.

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Masterpiece Marketing
PO Box 5317
Lancaster, PA 17606-5317
Phone: 717-397-0610

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